Handling Credit Invoices/Credit Notes
Integration guide
Using credit invoices/credit notes is handled in an automatic process based on end-user payment information details. It can also manually be handled in the Payer Merchant Portal or integrated via the API.
We strongly recommend using the built-in automatic process for handling the usage, payment and payout of credit invoices - instead of integrating via the API. It's available by default for all customers.
If you want to maintain your system in sync with the credit invoice status, you can subscribe to Events about Credit Usage.
Step 1 - Prerequisites
A prerequisite to using a credit invoice/credit note is to credit an original invoice.
Step 2 - Using the credit invoice
After the credit invoice is created, the credit invoice can be used as payment for another invoice, or the outstanding credit amount can be re-paid to the customer.
- The merchant can create the payment using the API, where they pass the credit invoice number, the invoice to pay invoice number and the amount to use.
- A customer can use the credit invoice as payment through their bank, using the OCR of the credit invoice.
If the invoice that was credited was paid, it's also possible to re-pay the amount. The payment will be made using the same payment method to the account where the payment originated.
Paying with a credit invoice. Can be done via the portal and via API:
Payout of credit invoice amount. Can be done via the portal and via API:
Using Credit Invoices - Flow
